David's SERVICE PACKAGE

CRM Solution Blueprint

Where should your business focus its investment in CRM?
How will your business get best ROI?
How will you implement your CRM??

Our CRM Blueprint services help you define:
- The critical metrics your CRM initiative must deliver
- The scope and detailed requirements for your project
- The key customer and business processes that a CRM solution must support
- A phased roadmap to deliver your CRM system
- The cost and business case to confirm investment

Our CRM Solution Blueprint service is ideal if you are at the early stages of your CRM initiative and need independent advice and guidance to help you formulate a strategy and plan for successful delivery.

Deliverables

  • CRM Requirements Specification
  • Target Solution Architecture
  • CRM Delivery Roadmap
  • CRM Investment Case

Required for completion

  • Attend a FREE one-hour (telephone based) consultation

Skills